Thank you for shopping with Vibeenees.com. We want you to love your purchase, but if something isn’t right, we’re here to help.

Please read our refund and return policy carefully before making a purchase.

30-Day Return Window

You have 30 days from the date of delivery to request a return. To be eligible, items must be:

• Unused, undamaged, and in the same condition as received
• In the original packaging with all accessories included
• Accompanied by a proof of purchase (order confirmation or receipt)

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Used kitchen utensils or cookware
• Perishable goods (e.g., food storage with opened packaging)
• Gift cards or downloadable digital products

Refunds

Once we receive and inspect your return, we’ll notify you of approval or rejection. If approved:

• Refunds will be issued to your original payment method within 5–10 business days.
• Shipping costs are non-refundable (unless the return is due to our error or a defective product).

Exchanges

If you received a defective or damaged product, we’ll gladly exchange it for the same item. Please contact us within 7 days of delivery.

Return Shipping

Customers are responsible for return shipping costs, unless the item is defective or we shipped the wrong product.

We recommend using a trackable shipping service to ensure your return reaches us safely.

How to Start a Return

To request a return, please email our support team at support@vibeenees.com with your order number, reason for return, and any photos (if applicable).

Contact Us

If you have any questions about our refund policy, feel free to contact us at support@vibeenees.com. We’re here to help you.